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These Terms & Conditions ("Terms") govern access to and use of the Real Time Gov platform.
These Terms & Conditions ("Terms") set out the terms under which Real Time Gov LLC ("Provider") provides access to the Real Time Gov platform ("Service") to the customer or organization that creates an account or signs up to use the Service ("Customer").
The Service includes access to live voting and ballot tracking features, data aggregation tools, and optional AI-assisted analysis of legislative information.
During the applicable subscription term, Provider grants Customer a non-exclusive, non-transferable license to access and use the Service for Customer's internal organizational purposes only, limited to the number of user seats purchased or otherwise agreed to in an invoice or order form.
Customer is responsible for maintaining its own internet access and compatible devices, and for ensuring that only authorized users access the Service under its account credentials. Customer is responsible for all activity under its account.
Customer agrees not to: (a) misuse the Service or attempt to disrupt it; (b) scrape, mirror, redistribute, or resell RTG data; (c) reverse-engineer, decompile, or attempt to derive source code from the Service; (d) use the Service in violation of any applicable law or regulation; (e) share account credentials with persons outside Customer's organization; or (f) use the Service to send unsolicited communications to third parties. Provider may suspend access for material violations of these restrictions.
Provider uses best efforts to supply accurate, near real-time voting and ballot data. However, live updates rely on third-party television feeds, legislative data sources, and internet connectivity. As such, Provider does not guarantee continuous or error-free live data and is not responsible for any delay, interruption, or inaccuracy arising from those external dependencies.
Certain features of the Service may utilize Artificial Intelligence ("AI") or similar automated technologies to assist in interpreting or summarizing legislative data. These features are optional at the workflow level, and Customer may choose whether or not to select or rely on such AI-assisted outputs within the Service (for example, choosing whether to generate AI summaries, intros, analytical notes, or similar content).
When Customer elects to use any AI-assisted functionality, Customer acknowledges that AI-generated content may vary in accuracy or completeness, is provided solely for review and verification, and is not intended to serve as final or authoritative information.
Provider is not responsible for errors or omissions arising from the use of third-party AI technologies or data sources, or from Customer's reliance on AI-generated outputs.
Customer may continue to use all core Service functionality without selecting any AI-assisted features.
Customer shall pay subscription fees as set forth in the applicable invoice or order form. Fees may be billed on an annual or monthly basis, depending on the billing method selected by Customer.
Provider offers a free trial of the Service for a limited period as offered from time to time (currently fourteen (14) days). The trial provides full functional access without payment and does not require a credit card to begin. At the end of the trial period, Customer may elect to subscribe to a monthly or annual plan, or allow the trial to expire without obligation.
Month-to-month subscriptions must be enrolled in automatic payment (auto-pay). Annual subscriptions may be paid by invoice or automatic payment, at Customer's election.
Unless otherwise stated:
Provider will make commercially reasonable efforts to maintain uptime and availability of the Service. Scheduled maintenance and outages will be communicated in advance whenever reasonably possible.
Technical support is available through the contact channels listed on Provider's website or otherwise communicated to Customer.
The Service may deliver notifications and alerts — including text messages (SMS), push notifications, and email — based on settings configured by Customer or its authorized users. By enabling alerts, Customer consents to receive those messages from Provider or its delivery partners.
Standard messaging and data rates may apply to SMS notifications. Customer or its users may opt out of any alert channel at any time by adjusting in-product alert settings or using the unsubscribe link in email communications. Opting out of marketing or alert communications does not opt Customer out of essential transactional communications related to billing, account status, or security.
The Real Time Gov software, design, data structures, and source code are the intellectual property of Cirkadia Inc. and are licensed to Real Time Gov LLC for operation of the Service. Customer is granted a limited right to access and use the Service during the subscription term, but these Terms do not transfer ownership of any intellectual property.
All rights not expressly granted are reserved by Cirkadia Inc. and Real Time Gov LLC.
Customer retains ownership of any data or content entered into the Service. Provider will process such data solely to operate, maintain, and support the Service and in accordance with its published Privacy Policy.
For features that share data across multiple customer accounts (such as coalition whip counts and shared scorecards), the scorecard or shared view is owned by the Customer that created it. Each participating Customer retains independent ownership of its own contributed positions, notes, and identifying information.
Provider will use reasonable administrative, technical, and physical safeguards to protect Customer data against unauthorized access or disclosure.
The Service is provided on an "as is" and "as available" basis, without warranty of any kind. Provider disclaims all implied warranties, including without limitation any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Provider does not warrant that the Service will be uninterrupted or error-free, or that legislative data or AI-generated content will be accurate, complete, or reliable.
To the maximum extent permitted by law, Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or profits, arising out of or in connection with the use of or inability to use the Service, even if Provider has been advised of the possibility of such damages.
Provider's total cumulative liability arising out of or related to the Service or these Terms shall not exceed the total amount paid by Customer to Provider for the Service during the twelve (12) months preceding the event giving rise to the claim.
Either party may terminate the Service or these Terms upon thirty (30) days' written notice if the other party materially breaches any provision of these Terms and fails to cure such breach within that period.
Upon termination or expiration, Customer's access to the Service will cease, and all outstanding fees will become immediately due. Sections relating to intellectual property, disclaimers, limitations of liability, and governing law shall survive termination.
On termination or non-renewal, Customer's workspace is frozen and Customer's data is preserved for thirty (30) days, during which CSV export remains available from within the Service or by request to Provider's support team. After thirty (30) days, Customer's workspace and data are permanently removed from Provider's production systems. Some data may persist in backups or as required by law for a limited period thereafter.
Subscription to the Service may be renewed as set forth in the applicable invoice or order form, or by mutual written agreement between Provider and Customer. Renewal terms, including pricing and seat counts, may differ from the original term.
These Terms shall be governed by and construed under the laws of the State of California, without regard to its conflict of law principles.
Force Majeure. Neither party shall be liable for any failure or delay in performance under these Terms (other than for the payment of fees) to the extent such failure or delay is caused by circumstances beyond that party's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labor disputes, internet or infrastructure failures, or pandemic.
Severability. If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No Third-Party Beneficiaries. These Terms confer rights and remedies only on Provider and Customer. No other person or entity is intended to have any rights or remedies under these Terms.
These Terms, together with any applicable invoices, order forms, or written addenda, constitute the entire agreement between Provider and Customer regarding the Service and supersede any prior proposals, agreements, or communications, whether written or oral, relating to the subject matter hereof.